Built for tailors & alteration shops

The CRM that fits your shop like it was tailored

Take orders in seconds, follow every garment from drop-off to pickup, and text customers the moment it’s ready — at the counter and on your iPhone.

Your shop lives at yourshop.altcrm.io · 180 days free · no card

golden-needle.altcrm.io/dashboard
S

Golden Needle

Current Organization

Organization Settings

Tuesday, September 23

Good morning, Alex

New Order
Due today
42 rush
In progress
12+3 since Monday
Ready for pickup
75 texted
Revenue · 30 days
$8,940+11.02%
Due today4
#MAI250923004In Progress

Lisa Anderson

Hem skirt · Button replace

Today, 5:00 PM$46.55
#MAI250922011RUSHNew

Sarah Johnson

Hem pants (jeans)

Today, 5:00 PM$30.00
Overdue2
#MAI250919002In Progress

Christopher Lee

Adjust shoulders

3 days late$110.00
#MAI250918007New

Maria Garcia

Replace zipper

4 days late$45.00
Ready for pickup7
#MAI250921003Ready

James Wilson

Taper legs

Today, 5:00 PM$35.00
#MAI250920009Ready

Emma Davis

Take in dress sides

Today, 5:00 PM$55.00

Comes with 23 ready-made alteration services — price them your way

Hem pants$20
Take in dress sides$55
Shorten sleeves$25
Jacket reshape$110
Replace zipper$45
Taper legs$35
Formal dress$150
Waist let out$40
Button replace$8
Hem skirt$35
Jeans original hem$30
Patch & tear repair$15
Sleeve from shoulder$95
Elastic waistband$25

Everything at the counter

altcrm replaces the paper tickets, the notebook of phone numbers and the “is it ready yet?” calls.

New4
#MAI250923004

Lisa Anderson

New
In Progress12
Ready7
Delivered41

Orders that move themselves along

Every garment gets a ticket number, a due date and a status. Tap it forward at the counter or from the back room — overdue tickets turn red before a customer has to ask.

SSGolden Needle · now
Delivered

“It’s ready!” — by text

Mark an order ready and your customer gets a text with the pickup details. No more calling down the list.

Pants & Trousers5 services
T-Shirt & Tops2 services
Dresses & Skirts2 services
Jackets & Suits3 services

Your price list, organized

Categories, sub-categories and prices that match how you actually work.

Lisa Anderson

12 orders · customer since 2023

(916) 123-4567
lisa.anderson@example.com
Jan 1 — birthday this month
Citrus Heights, CA

Customers, remembered

Phone, email, birthday and notes — found in a second by name or number.

  1. New
  2. In Progress
  3. Ready
  4. Picked up

A status page they’ll love

Every receipt carries a QR code. Customers check their order without calling you.

Button Replace / Attach$8.00
Hem Skirt / Dress (no lining)$35.00

Discount (15%)-$6.45
Rush fee$10.00

Total$46.55

Rush, discounts, deposits

Totals always add up — rush fees, percent or fixed discounts, partial payments.

Your team, the right access

Owner, admin and staff roles. Staff see orders, not your revenue.

Your data stays yours

Each shop is isolated at the database level, and all traffic is encrypted.

Works on any screen

A web app for the counter computer and an iPhone app for the floor.

Set up in minutes

  1. 1

    Name your shop

    Your workspace goes live instantly at yourshop.altcrm.io — no setup call, no installation.

  2. 2

    Bring your price list

    Start from 23 common alteration services and set your own prices in a few clicks.

  3. 3

    Open it on your iPhone

    Enter your shop address, sign in, and take the next order right at the counter.

iPhone app included

The same workspace on the floor, in the back room and on the go. Sign in with your shop address — everything is already there.

  • An order in under a minute

    Pick the customer, tap the services, set the due date. Done.

  • Photos of every garment

    Snap the stain, the tear or the pin marks right into the ticket.

  • Swipe to mark it ready

    Your customer gets the text before you put the phone down.

Orders

Search orders, customers…
AllNewIn ProgressReady
Ready
#MAI250923004In Progress

Lisa Anderson

09/23/2025 (today)$46.55
#MAI250923005New

Sarah Johnson

09/24/2025 (in 1 day)$70.00
#MAI250921003Ready

Christopher Lee

09/21/2025 (2 days late)$135.00
#MAI250922007In Progress

Maria Garcia

09/25/2025 (in 2 days)$45.00

Pricing

Every plan is free for 180 days. No card, no commitment.

Solo

For a one-person shop

Freefor 180 days

Then $29 a month, or $290 a year

Start for free→
  • Unlimited orders & customers
  • Service catalog with categories
  • Order status page for customers
  • iPhone app
  • Email support

Studio

Recommended

For a shop with a small team

Freefor 180 days

Then $59 a month, or $590 a year

Start for free→
  • Everything in Solo
  • Up to 5 team members
  • SMS “your order is ready” notifications
  • Staff roles & permissions
  • Analytics & revenue reports
  • Priority support

Atelier

For multi-location businesses

Freefor 180 days

Then $99 a month, or $990 a year

Start for free→
  • Everything in Studio
  • Unlimited team members
  • Multiple locations
  • Audit log
  • Custom order number prefix & branding
  • Dedicated onboarding

Prices after the free period are in USD. Taxes may apply.

FAQ

No. Every plan is free for 180 days, with every feature unlocked. Pick a paid plan only if altcrm earns its place at your counter.

Claim your shop address now — the workspace is ready the moment you hit the button.

Your shop lives at yourshop.altcrm.io · 180 days free · no card